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送货和验收 售后服务 帮助中心 上海锐德工业器材有限公司--官方网站(www.reder.com.cn)---专业工具柜 工作台制造商


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收货和验收

一、商品签收:
当您收到产品并验收后确认产品的名称、型号、数量等信息无误。同时产品的包装完好、产品没有划伤、破损等表面质量问题,请您在发货单的客户签字确认处签字,并回传给锐德。您或您委托的收货人的签字代表您已经确认收货信息无误,锐德有权不接受以此为由的退换货要求。

如果是第三方货运公司送货,当您发现产品的外包装有破损,请您在签收单上注明“外包装破损”,并记下货运单号,同时反馈给锐德销售人员。

当您签收后,如果产品出现质量问题,请您及时与锐德客户服务中心联系。客服人员会及时帮您处理,如果需要退货或者是换货。

二、商品拒收:
当您收到产品并验收后发现产品存在表面质量问题,请您向派送人员指出,并当场拒收有问题产品,同时在签收单上注明。并请阁下及时与锐德销售人员联系,以便及时帮您解决。


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